Posted in Daily Life, tagged internet contests, stuff, twilight on December 3, 2008| 1 Comment »
I’ve been waiting all day for an V.I.P ticket to go see twilight like a week before it comes out. What you had to do was sms this code and try your luck and hope to god that you beat everyone else in the country, there were like more than one ticket, people got two tickets each *sigh*. It’s like a radio contest but online, and my interent sucks, and i just had to have prepaid , so i didn’t have enough credit…those bastards.
To anyone who managed to get a ticket : I think I hate you.
Posted in Work Related Incidents on December 2, 2008| 1 Comment »
I hate giftcards…not receiving them just swiping them coz its very annoying when they don’t swipe through. There was an incident at work today when a lady was paying for her groceries and she wanted to use gift cards, she had like 3 of them. The first two worked fine no worries, but the third card. oh my f-ing god, it was so annoying, it wouldn’t swipe through like into the computer, no matter how many times we tried, it just wouldn’t work. The lady was beginning to get very annoyed so I began calling the service desk for assistance, but no one was answering…GREAT!! I decided to ask the customer if she could possibly pay by any other means she only had about 57.25 left to pay, so I asked ;
“Excuse me, is there any other way you could possibly pay the remaining amount , um.. eftpos, cash..credit?” She bluntly replies.
“Ofcourse I could, but why would I want to do that when I have a giftcard?!”
I was so gonna reply ” Yeah well your “giftcard” is a piece of crap! And I have other customers to serve!”
But this is what happened;
“Of course miss, I’ll phone someone to help sort out the problem with the card.” (fake smile)
It took 1 long awkward minute for someone from the service to come down and help me out. But my god, it was horrible because she was so pissed by the end of the situation…grrr. I hope to never have to put up with stupid giftcards ever again…so lame.
Even worse about 15 minutes later, I had this lady who wouldn’t admit that she was wrong. There was this display of plastic containers on special for 1.50 each, she picked up a cutlery holder. I was serving her and I scanned it through at 2.95. She said to me
“That’s not right they’re $1.50.” These sorts of things happen all the time, when customers pick up random items they see, which just happen to be near a discount sign without checking the item, or brand.
” Are you sure it is the right item? Because if an item is discounted or anything, it appears on the screen in Red.” I replied.
She replied ” It was with the other containers that had that discount sign, so it’s discounted.”
“Yes, miss I understand that, but are you sure its the right item, would you like to check if the container corresponds with any of the tickets displayed with the other containers.” I knew that her product wasn’t discounted, because she had the wrong brand, but I gave her a chance to admit her mistake. So she went around and checked, she was there for a good minute before she came back.
“Yes, it the one in the corner which says $1.50” she replied. Liar, I was just thinking you liar, but instead of saying that I simply told her our refund policy, and said she gets the item for free if she goes to the service desk. She happily obliged and when I finished serving her I started laughing, because she was going to feel like such an idiot at the service desk, I almost felt bad. So I was standing around watching her at the service desk and my supervisor was telling her that she didn’t get it for free so I started smiling go “Ha!” ya know in a smug kind of way. Then I saw her start pulling items out of her trolley, checking to see if they were the right price. Of course they were so she ended up getting no free items. Hahah. God I hate it when customers question my ability as a checkout chick, its very annoying, how would they like it if I questioned there ability as smart, logical people? Hmn?
Woah its summer! *sigh* Domino’s in Canberra can’t go to the beach.
Cheerio.
Posted in Retail Therapy 101 on December 1, 2008| 3 Comments »
Welcome to Retail Therapy 101
Tip #7
Call cashiers by their name on the name tag. I never knew I had so many names until I started working at a supermarket. I have been called so many different things it is unbelievable. I had people call me: honey, babes, kid, dude, sweetie, sweetheart etc. My real name is on my name tag! You do not have to call me these ridiculous things I’m not your honey, your baby, your kid or anything else I have a name and if you want to call me by something use my real name please. How would you like if I said to you “do you want any cashout dude?” or “How are you going hotstuff?” I do not think you will like it and I know I don’t so just use my name or nothing at all!
Thankyou.
Retail Therapy